What’s on the Billing page
- Your current plan and billing cycle (monthly or annual).
- Your credit balance and next reset date.
- Your persona count and the limit for your plan.
- A link to the Billing portal — the Stripe-hosted page where you update your card, download invoices, and see payment history.
- Actions to Upgrade, Downgrade, or Cancel.
Upgrading
From Indie to Pro: Upgrade on the Billing page. The change takes effect immediately. Your next invoice is prorated so you’re not double-charged. Upgrading gives you immediate access to Pro’s higher limits — more personas, longer retention, and a higher credit allotment.Downgrading
From Pro to Indie: Downgrade on the Billing page. The change takes effect at the end of your current billing cycle — you keep your Pro features until then. Things to watch for when downgrading:- Personas. If you have more than 5 personas on Pro and downgrade to Indie, you’ll need to delete some before creating new ones.
- Test history retention. When the downgrade kicks in, tests older than 90 days will start aging out.
- Credits. Your next billing cycle uses the Indie allotment.
Switching monthly ↔ annual
Switch billing cycles from the Billing page. Switches take effect at the next renewal. Annual plans are billed upfront at a discount compared to paying monthly.The billing portal
For anything related to payment itself — updating your card, changing your billing address, downloading invoices, checking payment history — use the Billing portal link. That opens Stripe’s secure billing page with your full history.Cancelling
Cancel from the Billing page. Cancellation:- Takes effect at the end of your current billing cycle. You keep full access until then.
- Does not delete your account or your data. You can reactivate anytime.
- Does not immediately delete your test history — that follows the normal retention rules until you either reactivate or your account is fully deactivated.