What onboarding does
The wizard asks a handful of questions about your product and your target users:- What does your product do?
- Who’s the primary user?
- What device do they use most?
- How technical are they?
- What are they trying to accomplish?
Why this matters
Your first persona is the one that runs your first test. If the onboarding answers are rushed or generic, the persona will be generic too, and your first report will feel vague. Spend two extra minutes on the onboarding questions. It pays back on every test.Reviewing and refining
After onboarding, head to Personas and open your new persona. Review each field:- Does the occupation match the person you had in mind?
- Do the focus areas cover what this persona would actually care about?
- Do the pain points feel real, or generic?
- Is the tech expertise right for this segment?